Payment Questions

WHAT FORMS OF PAYMENT DO YOU TAKE?
We accept payments from Visa, Mastercard to American Express—as well as PayPal, Google Pay and Shopify Pay. You can also checkout using Hoolah Hong Kong dollar interest-free installments with other types cards.

WHAT CURRENCY ARE YOU SHOWING ON THE WEBSITE?
All pricing shown on alabasterasia.com is shown in HK & US Dollars. Please keep exchange rates in mind when placing an order.

HOW DO I USE MY GIFTCARD?
You can enter your gift card code under "Gift card or discount code" at checkout.

WHERE DO I ENTER MY PROMO CODE?
You can enter your promo code under "Gift card or discount code" at checkout.

CAN I APPLY MULTIPLE PROMO CODES TO THE SAME ORDER?
You may only apply one promo code per order.

HOW CAN I GET A 10% OF DISCOUNT ON MY NEXT ORDER?
You can sign up for our email at the bottom of our website to get a one-off 10% discount code: https://alabasterasia.com/. After that, you may receive an email with a discount code. Usually it may take 30 minutes to receive the email.