Terms of service

General Terms and Conditionsbut 

1. Service 

1.1 We are Well Link Textiles Group Limited (hereinafter referred to as "us", "the company" or "Alabaster Asia") and we own and operate the website. Our website provides convenient shopping via the Internet (including through the use of applications or software) and online entertainment information (the "Services") 24/7. 

1.2 By using the website, you agree to be bound by the following terms and conditions. Please read the relevant terms and conditions carefully. 

1.3 We reserve all rights to change these terms and conditions at any time and from time to time without notice. The revised terms and conditions are effective from the date of publication. Your continued use of our website and our services constitutes your agreement to accept the latest version of these terms and conditions. 

 1.4 The meaning of certain terms used in the Terms and Conditions: 

1.4.1 "We" is a reference to (the name of the person or company providing the Services). 

1.4.2 "You" is a reference to the person to whom we provide services or deliver goods and to whom payment is required for goods we deliver. 

1.4.3 "Content" means all text, images, logos, icons, photos, images, combinations of moving visual figurative images or sounds and images, sound effects selected, shown or used on or in connection with our website , computer programs and other materials. 

1.4.4 "Commodity" means the goods or services that you have ordered and will pay for through our website. 

1.4.5 "Intellectual Property Rights" means any and all patents, trademarks, domain name rights, design rights, copyrights and database rights (whether or not registered and an application for registration of or the right to apply for registration in respect of any of the foregoing), confidentiality Data rights and all other intellectual property rights of a similar or consequential nature that may exist now or in the future anywhere in the world. 

1.4.6 "Services" has the meaning given in clause 1.1. 

1.4.7 "Suppliers" means the sellers and suppliers of goods you order through our website. 

1.4.8 "Website" means the website of ALABASTERASIA.COM (www.alabasterasia.com) and any related websites linked to it. 

1.4.9 "User Content" has the meaning given to it in clause 10.1. 

2. Register 

2.1 You must register with us when using the Services or making an order. By registering, you represent (and we are entitled to rely on) that you are 17 years of age or older and have the capacity to form a legally binding contract. 

2.2 You represent to us and all suppliers who supply goods through our website that all orders you make through our website will be made within your contractual authority. 

2.3 In view of your use of our services, you agree to: 

2.3.1 provide true, accurate, up-to-date and complete information about you when completing the registration form; and 

2.3.2 Maintain and promptly update your registration information to ensure that the information is true, accurate, up-to-date and complete. We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is untrue, inaccurate, not up-to-date or incomplete. 

3.         orderpurchase 

3.1 Unless otherwise stated, we are not the seller or supplier of the goods. We are responsible for administering the website, arranging the order processing and fulfilling the delivery of goods you order from suppliers through our website. 

3.2 When you place an order, it means that you purchase the goods from the supplier at the specified price of the goods. Once submitted, you cannot cancel the order, even if we have not accepted or rejected your order. 

3.3 We will confirm by email that we have received your order. This confirmation email will provide: 

3.3.1 Your order details, 

3.3.2 Details of prices charged, 

3.3.3 your order follow-up information, and 

3.3.4 Information expected to be sent and delivered. 

This communication will signify our acceptance of your order on behalf of the supplier. You can track the status of your order online. 

3.4 Your order accepted by us will only cover the goods to which the confirmation refers and may not cover all the goods you have ordered. If this is the case, your order for that part of the order will not be accepted until we issue a further confirmation of acceptance for the remainder of your order. 

3.5 The stock availability of goods is displayed online and will be regularly updated by the supplier. However, it should not be relied upon as a definitive statement that the item you intend to purchase is actually in stock. 

3.6 We reserve the right to not accept or cancel an order for any reason at our sole discretion, including but not limited to: 

3.6.1 There is insufficient stock of the goods you ordered; 

3.6.2 Failure to arrange delivery for your region; or 

3.6.3 The price indicated for one or more items ordered by you is incorrect due to human or computer error or incorrect pricing information provided by the supplier. 

3.7 If we cancel your order, we will notify you by email and will credit to your account any amount debited by us on your credit card as soon as possible but in any event within thirty (30) days of your order . You accept that we are not liable for any compensation for your dissatisfaction. 

4.         price and paypayment 

4.1 We will use all reasonable commercial efforts to display accurate and up-to-date prices on our website. However, as prices of various types of sale items are usually updated by suppliers, we cannot list exact prices before accepting your order. 

4.2 If the price of the goods at the time we intend to accept your order is higher than the price at the time when you make the order, we will 

4.2.1 cancel your order, or 

4.2.2 Contact you to inquire whether you intend to pay a higher price or cancel your order. 

4.3 If we cancel an order and you have made any payment, we will refund you any amount debited by us on your credit card. You agree and accept that we shall not be liable for any compensation for your dissatisfaction. 

4.4 We only accept Paypal, Visa and MasterCard credit cards for payment. When you place an order, you authorize us to make payment to the credit card you designate for the amount of the goods at the time of our acceptance of your order. Title to the merchandise will not pass to you until payment is received. 

4.5 We use third party payment services to conduct online transactions. When you place an order, you agree and accept that, subject to its terms and conditions, your credit card information will be collected, processed and retained by us and the payment service provider. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you in conducting credit card transactions and in no event shall we be liable for any such losses in whole or in part. 

5.         delivergoods 

5.1 Except for the first two days of Chinese New Year and when Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in force, we only deliver goods to specific areas in Hong Kong from Monday to Sunday. We currently do not deliver to remote areas and outlying islands, and buildings without lift facilities. We reserve the right to refuse delivery at our sole discretion. You agree and accept that you will receive your ordered merchandise from our fulfillment center and we will not accept cancellation of your order or refund you under any circumstances. 

5.2 We will deliver the goods you ordered through our staff or third-party suppliers to the delivery address you provide. When you acknowledge receipt of the merchandise, you agree to present photo identification upon request. Goods are deemed to be delivered to you and received by you when they are delivered to the delivery address you have provided. If for any reason you are unable to receive the merchandise, you agree and accept that we have the right to elect to charge you additional fees or to cancel your order without refund or compensation. 

5.3 Unless otherwise specified, we will use all reasonable commercial efforts to deliver your order within 24 hours of accepting it. According to the prior online arrangement, you may choose any optional delivery time period when ordering. 

5.4 We may deliver in one or several times, and some items may be delivered directly by the supplier. Any time and date regarding the dispatch of items, or the time required for delivery, are estimates only. If we fail to meet any stated dispatch or delivery date or time, we will notify you of the progress of your order. You agree and accept that under no circumstances will we accept cancellations or refunds to you. 

5.5 When the product you have purchased has been delivered to you, you will become the owner of the product. Once the goods have been delivered to you, you will hold the goods at your own risk and we will not be responsible for their loss or damage. 

6.         return orChange 

6.1 Unless otherwise specified, no return or exchange of goods will be accepted. Please read carefully the return or exchange policy specified by the supplier before ordering. 

6.2 According to the individual supplier's return or exchange policy, if the item you ordered is faulty, defective or damaged (not your fault), or the item is not what you ordered, or the quantity delivered is incorrect, it can be returned on the date of receipt. Return or exchange within seven (7) days, subject to: 

6.2.1 The return or exchange policy applies; 

6.2.2 The Goods are unused and in the condition they were originally sold, together with all parts and accessories supplied with the Goods, including instructions, certificates, labels, markings, consumables, bags and boxes; 

6.2.3 The packaging of the Goods must be in the condition in which they were delivered to you; and 

6.2.4 Requests for return or replacement are sent to our customer service representative via live chat room and within the period specified by the supplier, the goods are returned to the supplier through our free collection at the delivery address. 

6.3 You agree and accept that whether to accept the replacement of goods is subject to stock availability. 

6.4 You agree and accept that acceptance of returned or exchanged merchandise is at the sole discretion of the supplier. Under no circumstances will we accept returns directly to us, or be liable for damages incurred by you for any reason. 

7. Disclaimer and Limitation of Liability 

7.1 We do not represent or warrant that access to our website (including the use of mobile applications or software) or any part thereof will be uninterrupted, reliable or free of malfunctions. 

7.2 We do not represent or warrant to you that our website or any of its content will be accurate, complete or reliable. 

7.3 We do not represent or warrant that: 

7.3.1 any service (whether provided by us or not) will be provided with due care and skill; or 

7.3.2 Any merchandise (whether supplied by us or not) will be of merchantable quality or will be fit for any purpose (notwithstanding prior notice to us of that purpose). 

7.4 You agree that no data transmission over the Internet can be guaranteed to be completely secure. Although we are committed to protecting this information, we do not guarantee and cannot ensure the security of the information you transmit to us. You transmit any information to us at your own risk. 

7.5 To the extent permitted by law, we exclude all liability to you (whether in contract, tort or otherwise and whether or not due to our negligence) for the following reasons: 

7.5.1 any technical, factual, textual or typographical inaccuracies, errors or omissions in relation to our website (including the use of applications or software) or any information therein; 

7.5.2 fail to provide our website (or any part thereof), goods or services; 

7.5.3 any delay in the provision, or failure to provide or make available the goods or services, or any negligent provision of the goods or services; 

7.5.4 any Goods are not of merchantable quality or fit for their intended use; or 

7.5.5 Any misrepresentation about our website, goods or services. 

7.6 Except as required by law: 

7.6.1 We will not be liable to you for any indirect or consequential loss, damage or expense, including loss of profits, business or goodwill arising out of any problem that you have notified us of, and 

7.6.2 We will not be liable for any payment to you by way of indemnity unless otherwise stated in these terms and conditions. 

7.7 You must observe and comply with all applicable regulations and laws, including obtaining all customs, import or other permits required to purchase goods from our website. We make no representations or accept any responsibility for the export or import of goods you purchase. 

7.7 You agree that these restrictions are reasonable given the nature of our website, especially since you will enter into separate contracts with suppliers each time you purchase goods through our website. 

7.8 The above exclusions do not affect any statutory rights that cannot be excluded. However, in such event our liability (to the extent permitted by law) will be limited to the resupply of services or goods to you. 

7.9 The above exclusions or limitations shall be construed as separate and severable provisions of these Terms and Conditions. 

8. Guarantee 

8.1 You represent, warrant and undertake that you will not: 

8.1.1 use our website for any fraudulent or illegal purpose; 

8.1.2 use our website to defame, abuse, harass, stalk, threaten or violate the rights of others (including, without limitation, the rights of privacy or publicity of others); 

8.1.3 hinder or interfere with the operation of our website or the servers or networks used by our website; or violate any rules, procedures, policies or regulations relating to the network; 

8.1.4 transmit or distribute to our website any virus, worm, Trojan horse or other computer code that is harmful or intrusive or that may or is intended to impair the operation of, or monitor the use of, any hardware, software or equipment; 

8.1.5 reproduce, reproduce, sell, resell or exploit any part of our website (including applications or software), or use or link to it, for any commercial purpose; 

8.1.6 revise, adapt, translate, reverse engineer, decompile or disassemble any part of our website (including applications or software); 

8.1.7 construct or reproduce any part of the Website without our prior written consent; 

8.1.8 establish a database in an organized manner to download and store content, user content or any website content; and 

8.1.9 Infringe any copyright, design rights and intellectual property rights of the product. 

9. Content 

9.1 The intellectual property rights in all Content are owned, controlled or licensed by us. Except for the rights granted to you in clause 9.2, these terms and conditions do not confer on you any right or interest in the Content and we reserve all other rights. 

9.2 Subject to these terms and conditions, you may use the Content for your own personal use. 

9.3 Unless you have obtained our express written consent or you are expressly authorised by law, you must not: 

9.3.1 use the Content for any commercial or other non-personal use; 

9.3.2 copy the Content or transmit it to any other device or to any other person; or 

9.3.3 Reproduce, distribute, communicate to the public, revise, reformat, create derivative works or display the content. 

9.4 You acknowledge and agree that if you breach any of the terms of these Terms, we may, in our sole discretion, cease to supply you with any Content. 

9.5 We will use all reasonable commercial efforts to ensure the accuracy of the content, but make no warranties and make no representations (express or implied, statutory or otherwise) as to the accuracy, quality or completeness of the content or its suitability for any purpose, and we nor assume any responsibility for this. You also agree that advertisers are solely responsible for the content of advertisements displayed on our website. Placing such advertisements does not constitute our recommendation or endorsement of the advertiser's products, and each advertiser is solely responsible for any representations made by their advertisements. We do not accept any responsibility for any loss caused by your reliance on the accuracy of the information contained on our website. 

10. User Generated Content 

10.1 When you submit any User Generated Content (including all text, files, images, photos, sounds, videos or other materials) on our website ("User Content"), you grant us a permanent, irrevocable, non-exclusive license to , worldwide, transferable, sublicensable, fully paid, royalty-free license to reproduce, distribute, communicate to the public, publicly perform, revise, create derivative works from, display and otherwise use the User Content of the Site (including but not limited to promoting and reposting part or all of the website in any media form and through any media channel). Without limitation, the rights you grant to us under this clause 10.1 include the right to sublicense to each website user to use the User Content as permitted by the functionality of the website from time to time. You hereby waive and cause all other creators of User Content to waive all moral rights in User Content (including the right to identify the original creator of User Content or the right to object to any derogatory treatment of User Content), whether present or in the future. Whether it exists anywhere in the world at any time in the future. 

10.2 You represent, warrant and covenant that: 

10.2.1 you have the legal rights and powers to grant the licence in clause 10.1 above; 

10.2.2 you are the owner of the User Content and/or have all the necessary rights, consents, permissions and licences to grant us the licences in clause 10.1 above; 

10.2.3 By exercising the license in clause 10.1 above, we will not infringe the intellectual property or other rights of any third party; 

10.2.4 If the User Content identifies any individual person (whether by name, image or otherwise), you have obtained all consents and permissions from such person for us to use the User Content in accordance with the license in clause 10.1 above; 

10.2.5 User Content does not include any material that may be unlawful, defamatory, obscene, objectionable, endanger the safety of any person, intended to harass any person or not suitable for display on the website; and 

10.2.6 Upon our request, you will provide us with a written copy of any consents, permissions and licences you are required to obtain. 

 11. Indemnity 

You agree to hold us and all our directors, employees and contractors for any claims, losses, damages, costs, expenses (including legal expenses) or other liabilities arising out of a breach of any covenants, warranties, representations and agreements herein and all our directors, employees and contractors to indemnify and hold us harmless. 

12. Linked Sites 

Certain links (including hyperlinks) on our website will take you away from our website. Links are provided for your convenience only and the inclusion of any link does not imply our endorsement or endorsement of the linked site, its operator or its content. We are not responsible for the content of any website other than our website. 

13. Termination 

13.1 If you breach any of the terms and conditions, we may immediately terminate your access to our website or registration. 

13.2 Any rights accrued by either party on the date of termination will remain enforceable after termination. 

14. Intellectual Property 

14.1 The intellectual property rights in all content, user content, designs, text, images and other materials on our website, and their selection or arrangement are owned, controlled or licensed by us. Any authorized use without prior written approval is strictly prohibited. 

14.2 All trademarks, product names and company names or logos on our website are our property or the property of their respective owners. We do not give approval for the use of any such trademarks, appearances, product names, company names, logos or designations which may constitute an infringement of the rights of the holder. 

15. General matters 

15.1 If the representations and warranties in these terms are made to us and the merchandise suppliers through our website, you acknowledge and agree that the representations and warranties are intended to grant rights to and for all relevant suppliers and the respective suppliers may rely on and enforce the relevant representations and warranties made by you. 

15.2 We reserve the right to modify the content of the website (including the services we provide) and these terms and conditions at any time without notice. Changes to these terms and conditions will be posted on the website and your continued use of our website after any such changes constitutes your agreement to be bound by the revised terms and conditions of use. This right includes the right to change any of the documents that form part of these terms and conditions. 

15.3 We have made every effort to clarify whether quotations for goods made available on our website include any relevant taxes or duties. If in any case the quoted price is not clear, you are reminded before placing an order that you may be liable for taxes or duties imposed by the supplier or legislation (eg value added tax) in addition to the price. 

15.4 We take privacy issues very seriously. Our Privacy Policy covers our use of any information you provide. By using our services, you agree that we may collect, store and use information about you in accordance with our Privacy Policy. You acknowledge and agree to be bound by the terms of our Privacy Policy. 

15.5 We reserve the right, in our sole discretion, to deny users access to our website or any part of it without notice, and to deny our services to any user who violates these terms and conditions. 

15.6 We shall not be liable to you for any breach of these terms and conditions of use, nor shall we be liable to you for any failure to provide or delay in providing our services through the website due to any event or circumstance beyond our reasonable control. Responsibility. 

15.7 If any provision of these terms and conditions shall be deemed invalid or unenforceable by a court of competent jurisdiction, it shall not affect the validity or effect of any other provision, and such invalid provision shall be deemed to be incompatible with these terms and conditions. Detailed segmentation. 

15.8 We may assign these terms and conditions or appoint any third party including group companies to provide services to you on its behalf or to perform any of our obligations under these terms and conditions. 

15.9 You may not assign or otherwise deal with all or any part of your rights and obligations under these terms and conditions without our written consent. 

15.10 These terms and conditions set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements with respect to the subject matter of these terms and conditions. Neither party is entitled to rely on any agreement, understanding or arrangement not set forth in these terms and conditions. 

15.11 These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. 

Promotional codes, coupon codes and offersroll 

1. Promotional codes, discount codes and coupons provided by us are only applicable to one-time purchases through our website and are subject to terms and conditions. 

2. Promotional codes, discount codes and coupons are neither refundable nor redeemable for cash. Any remaining unused amount will be forfeited. 

3. If your order is cancelled or eligible for a refund for any reason, the promotional code, coupon code or coupon used in that order will be void 

   And we do not need to refund or make any compensation. 

We reserve all rights to terminate or change the above offers at any time and from time to time without notice. In the event of any dispute, our decision will be final and conclusive. 

These terms and conditions form an integral part of the general terms and conditions.